Privacy Policy

🔒 PRIVACY POLICY

Welcome to Scents Depot. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or purchase products from us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit Scents Depot, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information (processed securely by our payment providers)
  • Order History

Automatically Collected Information

We may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Activity
  • Referral URLs
  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Verify payments
  • Send order confirmations and shipping updates
  • Respond to customer inquiries
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails (only if you subscribe)

3. Payment Security

Your payment security is very important to us.

Scents Depot does not store your complete credit or debit card information.

Payments are securely processed through trusted third-party payment providers using encrypted technology that meets industry security standards.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your shopping cart
  • Save your preferences
  • Improve website performance
  • Analyze website traffic
  • Personalize your shopping experience
  • Display relevant advertisements

You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We respect your privacy and do not sell or rent your personal information.

Your information may be shared only with trusted service providers necessary to operate our business, including:

  • Payment Processors
  • Shipping & Delivery Companies
  • Website Hosting Providers
  • Marketing Platforms
  • Analytics Services
  • Fraud Prevention Services

These providers are required to protect your information and use it only for the services they perform on our behalf.

6. Marketing Communications

If you subscribe to our newsletter, we may occasionally send:

  • New Product Announcements
  • Special Promotions
  • Exclusive Discounts
  • Seasonal Sales
  • Store Updates

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

7. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information.

Although no online system is completely secure, we continuously work to maintain a safe and secure shopping environment.

8. Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of your personal information (where permitted by law)
  • Opt out of marketing communications
  • Request information regarding how your data is processed

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Scents Depot does not knowingly collect personal information from children under the age of 13.

If we learn that information has been collected from a child without appropriate consent, we will promptly delete it.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with the revised Effective Date.

Your continued use of our website constitutes acceptance of the updated Privacy Policy.

12. U.S. Privacy Notice

If you are a resident of certain U.S. states, including California and other states with applicable privacy laws, you may have additional rights regarding your personal information.

We will honor all valid privacy requests in accordance with applicable U.S. laws.

13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Scents Depot

📧 Email: help.scentsdepot@outlook.com

📍 Address: 149 Vaughns Gap Rd, Nashville, TN 37205